Van Chevrolet in Phoenix Arizona (Scottsdale) and their sales team are all a bunch of lying, sneaky, bullying people. The staff there that aren't directly helping you, ignore you, or say they cant help you.
Their sales staff lie, and waste your time with deals, and imaginary numbers that completely change at the finance time, they will tell you that 'you wont get a better deal anywhere else', over and over again, only to rape your credit, and down payment. I spent literally over 10 hours there, from 10am to 8pm (their closing time) trying to make a deal work. This includes going to other dealerships on that strip to get others opinions. At the end of the day, they told me, that if I didn't 'Take this deal' I would never qualify for anything like it again.
So the deal I took? A 2007 Chevy Silverado, with extended cab, V6, work truck with no other bells or whistles, at payments of 609$ a month, and full coverage insurance of 410$ a month. Now let me put this out, it was 8-830pm, no other customers there, most of the staff had gone home, just me, and my mom. We were both tired, hungry, and fed up with the back and forth, that we weren't thinking straight.
When I initially talked to them, the payments were 389$ or something to that effect, so I agreed at that time, and signed their little makeshift 'customer agreement' paper, which was no more than a blank white paper, with the sales managers writing stating I agreed to purchase said truck at that price. Finance came around, and after it was all said and done, I was stuck at the 609$ payment... After all the stress from the day of being there, and what felt like harassment by the staff, we had given in, and signed, and then we see this change in payment? What gives?
Some deal I got. I feel like they forced me into that decision, seeing the condition me and my mom were in. They spoke to us like we were '***', because my family is Hawaiian? We are just as American as the rest of you.
I feel cheated, lied to, and lost, now that the truck has since been repo'ed. My parents credit is gone (before this they had perfect credit, and of course, I asked them to please co-sign on this 'steal of a deal' or 'deal of a lifetime') Don't let dealerships pull you around.
Tell THEM what YOU want. Not what THEY want.
Monetary Loss: $30.